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Teufel Online return portal

Since every room sounds different, tastes are different and we want to give you time to try out all the settings in detail, you can test our products for 8 weeks. Would you like to make use of your 8-week right of return?

You can request a return directly online under the following conditions:

  • The product was delivered by DHL or UPS (not by a forwarding agent).
  • Not possible with a delivery address in Switzerland, Norway or Liechtenstein.
  • You have the order number from your order confirmation (which you received by e-mail when you made your purchase) to hand.

Attention: Please use the portal only if you wish to withdraw from the purchase. In all other cases, please contact us.